We are more automated than most service industries.
We are close to the customer, regardless of some insurance companies’ attempts to sever the traditional broker-client relationship.
A phone call is more than any direct mass marketer offers.
We believe personal contact and service is the cornerstone of our success.
We also have some quality commercial markets unavailable to our competition.
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Our Real Estate division, which is a separate company, helps with market value and replacement cost analysis when required.Our modern attractive office in Smalltown, at 178 Small Street, is located in a small plaza which is owned by the principals of our brokerage. In Nexttown, we operate from an 800 square foot, one-story brick veneer building overlooking Lake Small, which again is owned by the principals of our firm.The office is strategically located across from the Post Office.Upload/download capabilities are in many brokers offices, including our own.This will cut costs, improve efficiency and accuracy, and help us meet the competition from banks and direct writers.We have stressed to our insureds the importance of good communication between the broker and client to insure proper coverage is in place.We have noticed as our clients become better informed about insurance that there has been a tremendous increase in clients wishing in-depth discussions about their policy coverage and how they can get the most value for their insurance dollar.Our company’s strength lies in the quality and depth of our products and staff.Our offices, unlike our competition, are open six days a week.We also provide insurance to small business, mostly family-run seasonal operations primarily focused on the tourist trade.Acme Insurance is a privately incorporated company in the Smalltown district and is licensed to transact both Life and General Insurance.